LET'S
TALK
HAPPINESS
Whether you have a question about our products, want to explore a franchise opportunity, or just want to say hi – we’d love to hear from you!
SEND A MESSage
WE'D LOVE TO HEAR FROM YOU
Fill in the form below and one of our friendly team members will get back to you within 24 hours.
Get In touch
CONTACT DETAILS
BUSINESS HOURS
Sun-Thu: 9:00AM - 6:00PM
Fri-Sat: 10:00AM - 4:00PM
FIND OUR STORES
We’re growing fast – find a Chillbox near you!
FREQUENTLY ASKED QUESTIONS
Quick answers to your most common questions
Where can I find my nearest Chillbox store?
Use our store locator map above or follow our social media channels for the latest store openings near you.
Are there vegan or dairy-free options?
Yes! We offer a range of dairy-free and vegan-friendly options. Ask your store team for the current selection available.
Can I get nutritional information for the products?
Nutritional information for all our flavors and toppings is available in-store and can also be requested by emailing us.
How does the weigh-and-pay system work?
Simply build your bowl with your choice of yogurt, ice cream, and toppings. Your creation is then weighed and priced accordingly.
How do I apply for a Chillbox franchise?
Visit our Franchise page to learn about available packages and submit your enquiry form. Our team will be in touch within 48 hours.
Do you offer catering for events?
Yes! We offer event catering and corporate packages. Contact us using the form above and mention “Event Catering” in your message.